
Frequently Asked Questions
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Where can I purchase Scribble Mat™?
Scribble Mat™ is stocked in all states of Australia in gift shops, toy shops, online stores, national park visitor centres, and tourism shops. We are also stocked in some airport shops, post offices and newsagencies around Australia. We post worldwide and you can purchase direct from our website. We also have distributors in the UK, EU and US, and they can be found here.
Why are there limited pens?
The inspiration behind our four brand colours which make up the four colours of pens in our Original colouring packs were the little red, yellow, green and blue pencils that were given with a small colouring book at restaurants back in the day!
The pens slot into the felt pouch with the mat making a complete portable product for storage and ease. More pens = more to lose, overwhelming for children, and less focus on the process of colouring. This way children can just colour without worrying about needing specific pens for the mat characters. Rainbow and stripy animals are fun!
Are your pens washable?
Our regular pens are specially designed erasable whiteboard markers, and we suggest only using our pens on the mats. They will wipe off the mats and hard surfaces, such as wooden tables and walls, but may be absorbed into fabrics. We cannot guarantee they will wash out of clothes; please supervise children when using pens.
However, we have brought washable markers to our range of accessories which have been designed and tested to wash out of clothes and fabrics. Take a look at our washable pens here.
How do I clean the mats?
There are a few ways our silicone colouring mats can be cleaned.
- Custom cleaning cloth - can be used dry, or if the pen has been left on for a while we suggest making the cloth damp. The cloth can be washed in the washing machine when dirty (place into a pillowcase or smalls bag to ensure it doesn't get lost).
- Baby wipe or damp cleaning cloth
- Washed in the sink with soapy water
- Placed in the dishwasher (up to 220 degrees Celcius).
How big are the mats?
We are the only brand to offer reusable colouring mats in four sizes:
- The Mini mats measure 20 x 15cm and come with three pens in a coloured felt pouch.
- The Midi mats measure 30 x 20cm and come with five pens in a coloured felt pouch.
- The Original mats measure 40 x 30cm and come with four pens in a coloured felt pouch.
- The Giant mat measures 60 x 40cm and is ideal for sharing.
Is Scribble Mat™ suitable for children under 3?
Scribble Mat is ideal for children over the age of 3, as they can comfortably hold the pens and are usually out of the mouthing stage. Young children must always be supervised with pens, due to the potential for choking on a pen lid.
Are your products safe?
Yes. Our pens are safety compliant, non-toxic erasable whiteboard markers, and the mats are made from FDA approved, BPA-free food grade silicone. Our products are independently tested and meet the stringent US, CA, EU, UK and AUS/NZ safety standards.
What makes you different to other similar brands?
The beauty of having different brands is we all offer something different, and consumers have choice. Our packs are: gender-neutral, uncluttered, and have no excess packaging. Our felt pouches are durable, washable, and perfectly fit the pens and mats they come with. Our designs are fun, fit a range of ages, and we collaborate with Australian artists!
How do you avoid excess waste?
Here at Scribble Mat™, we aim to minimise waste wherever possible. This is something we felt strongly about when starting out.
Our pouches contain a sewn-on label that contains the pack name, product description and safety labels. The mat and pens are rolled into the coloured pouch making our colouring packs a complete product. To us, tissue paper in boxes, stickers and printed 'thank you' cards are all waste that can be avoided.
We use Australia Post recyclable tough bags, hand-write addresses on them and stamp our thanks and logo. We avoid printing and sticking postage labels and we do not include business cards with logos or discounts on them. Instead, we email a thank you card after an order is placed. This is one simple way we avoid excess waste. We hope you like our approach.
Do you donate to charities?
Since opening in 2021 our packs have been given to: flood relief support, Ronald McDonald house charity, homeless shelter families, Tassie Mums, Baby Give Back, St. Kilda Mums, and auctions for children. If you would like us to support your cause, please use the contact form or send us an email.
